Effective: January 15th, 2025
Fans Eleven is a football entertainment platform where football fans (“you” or “User”) can share their opinions on their favourite football clubs. Fans Eleven provides a football environment where you can discuss and engage with other fans and get rewarded for posting your opinion.
These Terms and Conditions (“T&Cs” or “Terms”) govern your use of the Fans Eleven website located at fanseleven.com (including any successor URLs) (“Fans Eleven Website” or “Website”), and/or mobile application(s) available for download (“Fans Eleven App” or “App”), operated by Fans Eleven S.L. and its affiliates (“Fans Eleven”, “we” or “us”).
Additionally, Fans Eleven´s privacy policy (“Privacy Policy”) governs how we process any of the data that we receive through your use of the Website, App, and Services.
These Terms and Conditions and any Additional Terms (where applicable) form a legally binding agreement between you (or any involved parties such as your authorized successors, assignees, and beneficiaries) and Fans Eleven (the “Agreement”)– please read them carefully. The Agreement hereby represents the entirety of the agreement, overriding any prior or concurrent representations, understandings, or agreements between you and Fans Eleven regarding the subject matter herein.
Should any provision of this Agreement be deemed invalid or unenforceable by an arbitrator or a court of valid jurisdiction, that specific provision will be enforced to the fullest extent permitted under applicable law, while the remaining provisions of this Agreement will continue to be fully valid and effective.
For the purposes of these Terms, any capitalized terms, including their plural forms, shall have the meaning assigned. Fans Eleven also makes a help center available at info@fanseleven.com, where you can ask us any question.
1. The Fans Eleven Website and App
1.1. The Website, App, and Services are owned and provided to Users by Fans Eleven S.L., a Spanish company (Sociedad Limitada), registered in the Registro Ministerio de Industria y Turismo, under number B16460297, with a registered address of Avd. Mas Mestre 20A, Olivella (Barcelona).
1.2. The Website and App are free to use in the community building phase from January 2025 to June 2025.
1.3. Users will be informed when the monetization phase of the project starts. This phase is anticipated to start in August 2025.
1.4. In the monetization phase the website and app may contain links or content from services not operated by Fans Eleven that provide additional content or features such as payment services. Whether or not integrated into the Website and/or App, these Third-Party Services are provided under the terms of use and privacy policy of the relevant third-party provider, under that provider’s sole responsibility. Fans Eleven is not responsible or liable for the availability or accuracy of the Third-Party Services, or the services, products, or content available from the Third-Party Services. Links to or use of any Third-Party Services are not an endorsement by Fans Eleven of such Third-Party Services. Please consult the relevant Third-Party Service’s terms and conditions and/or privacy policy for more information.
2. Account
2.1. Account Creation.
2.1.1 Fans Eleven is free to use. To sign up for a User account, you must provide:
When creating a User account, you must agree to these Terms, and by doing so you represent and warrant that you (i) are sixteen (16) years old or older; (ii) agree to these Terms and Conditions; (iii) will use the Website, App, and/or Services in compliance with these Terms and any applicable law, rule or regulation; and (iv) you are not located in a country that the U.S. government, European Union and/or United Nations has placed embargo restriction on and you are not on the U.S. government, European Union or United Nations list of restricted parties or persons (including being a Specially Designated National by the U.S. government or being included in the consolidated list of persons subject to EU financial sanctions). For the avoidance of doubt, you shall not attempt to use or access or use or access the Website, App, or Services at any time from a country that the U.S. government, European Union and/or United Nations has placed embargo restriction on or if you are added to the U.S. government, European Union or United Nations list of restricted parties or persons (including being a Specially Designated National by the U.S. government).
2.1. Account Use. The Website, App, User accounts and Services are free for individual, non-commercial, personal use. You shall not sign up on behalf of or act in coordination with another individual, group of individuals and/or a company.
2.3. Username.
2.3.1. You shall not change your username more than once during a three-month period.
2.3.2. You shall not attempt to mislead, confuse and/or defraud other users via elements in your username. You may not include any abusive, harassing, offensive or otherwise malicious language or suggestions in your username.
2.4. Account Security.
2.4.1. Please do not share your account information with third parties and observe other security best practices, such as choosing a strong password. We are not liable for the loss or theft of your password or other account information. It is your responsibility to take all measures to secure access to your login and account information, including your password. You are responsible for the actions of any person using your User account, including without your prior consent.
2.4.2. You agree to report any potential theft of your information, login information, or password, unauthorized access to your account and/or any other fraudulent or unauthorized third-party use of your account, to us as quickly as possible, by contacting our Support Team via the Help Center at info@fanseleven.com.
2.5. Prohibited Account Uses.
2.5.1. Multiple Accounts. You may not create more than one User account and/or manage the User account(s) of other Users (even if given explicit permission by such Users). Only a natural person can create an account, and partnerships, joint ventures, and/or corporate accounts are prohibited.
2.5.2. Associating Accounts. You may not collude with or otherwise act in association or conjunction with other User accounts, whether formally or informally, in order to attempt to circumvent these Terms; attempt to create or create an unfair competitive advantage and/or other unfair or artificial advantage in the App; or attempt to unfairly or otherwise artificially influence Fan Fame value, including but not limited to through directing other Users regarding actions on such Users’ respective User Account.
2.5.3. Account Re-creation. You may not create a new User Account if your User account has been temporarily suspended or if we have permanently deleted a User Account associated with you in the past.
3. Services
3.1. License Grant. Subject to your compliance with these Terms and any applicable Additional Terms, we hereby grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable personal license to use the Services.
4. Your Information, Content, and Feedback
4.1. Your Information. Please keep your User account information up to date. Note that pursuant to legal and/or regulatory requirements, we might request more information from time-to-time. We will contact you via your User account or the email associated with your User account if this is the case.
4.2. Your Content. You hereby grant and/or agree to grant to Fans Eleven the transferable, sub-licensable, free of charge, global right to exclusively use, copy, distribute, adapt, creative derivative works, reproduce, distribute, modify, translate, and otherwise exploit, any content you produce when using the Services (including but not limited to username, comments, team composition, argumentation, team name, etc.) (“Content”), by any present or future process and by any means of distribution on the Website, social networks, or media (such as Facebook, X, Instagram, Reddit, TikTok etc.) or platforms (such as YouTube), e-banners and promotional emails or newsletter and on Fans Eleven intranet or in its internal documentation, whether in whole or in part, and whether as provided or as modified, for commercial or promotional purposes.
4.3 (Dis)Respectful behaviour. You hereby agree to Fans Eleven that your content will be respectful at all times. Any content or comments that can be perceived as disrespectful (including but not limited to bad language, abusive comments and discrimination) will be removed from the platform. The user will lose the Fan Fame points for these posts.
We reserve the right to remove the user account if deemed necessary.
4.4. Your Feedback. We invite you to send us any feedback, comments, suggestions or ideas you have regarding the Website, the App and/or the Services (“Feedback”) via Facebook, X, Instagram or other social media platform, and/or by email to our team (inf0@fanseleven.com). When you send us Feedback, you agree to grant Fans Eleven a transferable, sub-licensable, free of charge, worldwide and for the legal duration of the potential property rights in your Feedback, right to use, copy, distribute, adapt, create derivative works, reproduce, distribute, modify, translate, make publicly available or publicly display your Feedback, by any present or future process and by any means of distribution on the Website, social networks or media (such as Facebook, X, Instagram, Reddit, TikTok etc.) or platforms (such as YouTube), e-banners and promotional emails or newsletter and on Fans Eleven intranet or in its internal documentation, whether in whole or in part, and whether as provided or as modified, for commercial or promotional purposes.
5. Fans Eleven’s Content
5.1. Proprietary Content. The Website and the Services, including but not limited to its proprietary content, information, design (including the “look and feel” of the Website or Services) logos, text, graphics, images, icons, data, software, algorithms and scripts are and will remain the proprietary property of Fans Eleven and our affiliates (and licensors, where applicable) (“Proprietary Content”). Any unauthorized extraction or reproduction of the Fans Eleven database is prohibited.
5.2. Nothing in these Terms should be construed as granting you any property, patent, or other right in the Proprietary Content. You may not copy, imitate, use, distribute, or otherwise commercialize, in whole or in part, any of the Proprietary Content without prior written permission from Fans Eleven. For the avoidance of doubt, you may not use the Proprietary Content to promote third-party products and services without prior written permission from Fans Eleven. You also agree to not apply for, register, or otherwise utilize Fans Eleven’s trademarks or logos, or any elements that may cause confusion, in any jurisdiction worldwide without acquiring Fans Eleven’s prior written consent for each specific use. Fans Eleven reserves the right to withhold consent at its sole and absolute discretion.
6. Modification, Suspension or Discontinuation of the Services
6.1. We reserve the right to modify, suspend, or discontinue, in each case temporarily or permanently, part or all of the Services, products, offerings, promotions and/or features of the Website, App, or Services, or we may introduce new features and/or Services. Modifications, can occur for any reason, including (without limitation): improvement of the Website, App or the Services (such as offering new, modified or updated services, offering different content or services), necessary modifications for technical reasons, an increased or decreased number of users, a change in the Website, App, or Services, and/or other operational reasons, intellectual property obligations or claims, changes in licenses we hold from third parties or other third-party compliance requirements, significant changes due to specific and verifiable open market costs, necessary enhancements of the safety of users or third-parties or other material legal, regulatory, technical, marketing, product, or security reasons.
6.2. Users agree, to the fullest extent permitted by applicable law, that any modification, suspension or termination of access to the Services may be without notice, and that Fans Eleven shall not be liable for the consequences of any such modification, suspension or termination.
6.3. If you do not agree to such modifications, you will have the right to terminate these Terms and delete your User account. If you do not delete your User account, your continued use of the Website, App, and/or the Services shall be considered as an implicit consent to the relevant modifications.
6.4. Inactive Accounts. We reserve our right, upon reasonable prior written notice, to delete a User account that has been inactive for more than six (6) months.
6.5. Beta Tests. In the event a beta feature, product, service, or offering (each a “Beta Test”) is made available, we reserve the right to modify, suspend, or discontinue the Beta Test, in each case temporarily or permanently, at Fans Eleven´s sole and absolute discretion and without any liability to you.
7. Prohibited Website, App and Services Use
7.1. Fans Eleven wants the Website, App, and Services to be inclusive places where fans of all football teams across the globe can engage with their favourite clubs and each other. In connection with the Website, App, and Services, including your User account
7.1.1. post or otherwise create material that is misleading, suspicious and/or that intends to defraud or confuse other Users;
7.1.2. post or otherwise create material that is abusive, obscene, pornographic, defamatory, harassing, offensive, vulgar, threatening, or malicious or infringing on privacy or publicity rights, inciting violence, racial or ethnic hatred or which may be described as gross indecency or incitement to commit certain crimes or offenses;
7.1.3. interfere with, disrupt, or attempt to gain unauthorized access to any other Users’ accounts, and/or computer networks;
7.1.4. attempt to use or access or use or access another User’s account;
7.1.5. use a Fans Eleven username to represent that you work for Fans Eleven;
7.1.6. impersonate any person or entity or misrepresent your affiliation with another person or entity;
7.1.7. conduct transactions that are suspicious, fraudulent, or otherwise disruptive of the normal functioning of the Services;
7.1.8. use the Services and/or effectuate transactions from your or other Users’ Account(s) in an effort to engage in price manipulation, fraud or other deceptive activity;
7.1.9. use any non-public information in connection with the Services and/or any transactions you effectuate from your or other Users’ Account(s).
7.2. Additionally, and in order to maintain the integrity and proper functioning of the Website, App and the Services, there are certain restrictions regarding what you can do when visiting the Website, App, or while using your User account. In connection with the Website, App, the Services, your user account, you shall not:
7.2.1. attempt to access or access any non-public areas of the Website or App;
7.2.2. interfere with any access or use restrictions, attempt to prevent or prevent another User from accessing or using the Website, App, or Services, or disrupt, interfere and/or overburden the Website, App, or the Services;
7.2.3. use any robot, spider, or other automated means to access, scrape or scan the Website, App, and/or the Services and/or frame or mirror any part of the Website, App, and/or the Services in violation of these T&Cs;
7.2.4. use any data mining or data gathering or extraction methods, or otherwise collect information about Fans Eleven, and/or the Services in violation of these T&Cs and/or its Users;
7.2.5. send viruses, worms, malware, ransomware, junk email, spam, chain letters, phishing emails, unsolicited messages, promotions or advertisements of any kind and for any purpose;
7.2.6. attempt to probe, scan, compromise or test the vulnerability of the Website, App, the Services, system or network or breach any security or authentication;
7.2.7. modify, adapt, translate, reverse engineer, disassemble or decompile any part of the Website, App and/or the Services (and/or any of their source code, algorithms, methods, or techniques) or create derivative works;
7.2.8. resell, sublicence, rent, lease, offer or otherwise commercialize any Fans Eleven offering, product and/or feature or infringe Fans Eleven’s intellectual property rights on the Website, App and its components;
7.2.9. use data collected from the Services for any commercial activity;
7.2.10. violate any applicable laws, regulations or rules (including these Terms and Conditions and/or any applicable Additional Terms);
7.2.11. remove or alter any copyright, trademark, confidentiality or other proprietary notices, designations, or marks from the Website, App, and/or Services;
7.2.12. use the Website, App, and/or the Services for any illegal or unauthorized purpose, including but not limited to for money laundering or other illicit financial activities.
8. Suspicious Activity and Violations
8.1. Suspicious Activity.
8.1.1 Reporting Suspicious Activity. We welcome you to report any fraudulent or illegal activities of other Users. Fans Eleven in its sole and absolute discretion reserves the right to enquire into account activity considered suspicious and limit their access to the Services and/or temporarily suspend their User account during such investigation. If you would like to report suspicious activity, you may contact the Support Team via the Help Center at info@fanseleven.com. Any reporting will be kept strictly confidential and not disclosed to a third party, unless (i) to the extent required by applicable law or regulation, or (ii) pursuant to a subpoena or order of a court or regulatory, self-regulatory or legislative body of competent jurisdiction, or (iii) in connection with any regulatory report, audit, or inquiry, or (iv) where requested by a regulator.
8.1.2. Investigations. Fans Eleven reserves the right to enquire into account activity considered suspicious and limit your access to the Services and/or temporarily suspend your User account during such investigation, including where such activity has been flagged by other Users. Where Fans Eleven has contacted you concerning suspicious activity you will provide any requested information.
8.2. Violation of these Terms and/or any applicable Additional Terms. You shall not use the Website, App, Services, and/or your User account in any way that violates these Terms and/or any applicable Additional Terms. Fans Eleven reserves the right to limit a User account from accessing parts of the Services, temporarily suspend a User account and/or permanently suspend a User account where such User is suspected of violating or has actually violated these Terms and/or any other applicable Additional Terms. A temporary or permanent suspension of a User account will result in a cancellation of all in-app items previously obtained by this User.
8.2.1. Service Limits.
8.2.1.1. Reward Ineligibility. We reserve the right to withhold any prize(s)/reward(s) you have won in the event you are suspected of violating or have violated the Terms and Conditions and/or any other applicable Additional Terms.
8.2.2. Account Suspension. We reserve our right to suspend a User account from accessing all or part of the Services, temporarily or permanently. Your User account will be suspended including but not limited to where you violate or are suspected to have violated any part of these Terms and/or any applicable Additional Terms.
8.2.3. Permanent Suspension. In case of permanent suspension, we will inform you by sending an email to the email address associated with your User account. You will then have a period of thirty (30) days to transfer any Local Currency, Collectibles and/or Cryptocurrency from your Wallets to an external wallet and/or bank account. You agree and acknowledge that if you do not make such transfer within the thirty (30) day period, any and all Local Currency, Collectibles and/or Cryptocurrency in your Wallets will be permanently irretrievable. Fans Eleven shall not be responsible for any related loss. Please note that in certain cases of breaches of these Terms and/or Applicable Laws, Fans Eleven and/or the independent Payment Services Providers involved may decline, freeze, or hold this transfer for various reasons, including suspected fraud, AML compliance, adherence to economic or trade sanctions.
8.3. Appeal Process. If we take any action pursuant to this Section, you may have a right of appeal. For further information you may contact the Support Team at info@fanseleven.com by providing us with the following information: your name, username, email address, the full details of the issue, and where applicable Fans Eleven’s previous response to your complaint if any and why you disagree with the outcome. We will ensure to investigate your complaint and get back to you as soon as reasonably possible.
8.4. You agree and acknowledge that Fans Eleven has no responsibility towards you. To the fullest extent permitted by applicable law, you will not file a lawsuit or seek compensation from Fans Eleven, its affiliates, officers, agents, consultants, vendors, equity holders, employees, successors, assigns, directors, partners, subsidiaries, contractors and licensors resulting from or in connection with Fans Eleven’s choice to revoke or refuse your access to any Services, suspend or end your access to the Services, or undertake any other action during an inquiry into a suspected breach or upon determination by Fans Eleven that a violation of these Terms and/or any Additional Terms has occurred.
9. Indemnification
9.1. To the fullest extent permitted by applicable law, you will indemnify and hold harmless Fans Eleven, its affiliates, officers, agents, consultants, vendors, equity holders, employees, successors, assigns, directors, partners, subsidiaries, contractors and licensors against any claims, liabilities, damages, awards, judgments, losses, liabilities, obligations, penalties, fees, expenses (including, without limitation, attorneys’ fees) and costs in connection with:
9.2. To the fullest extent permitted by applicable law, you agree and acknowledge that Fans Eleven will not indemnify you for any claims, damages, liabilities, awards, judgments and/or losses related to or in connection with your use of the Website, App and/or Services.
10. Liability
10.1. General. To the fullest extent permitted by applicable law Fans Eleven, its affiliates, officers, agents, consultants, vendors, equity holders, employees, successors, assigns, directors, partners, subsidiaries, contractors and licensors disclaim all liability arising out of or in connection with the Website, the App and/or Services. We shall not be held liable for:
11. Assumption of Risk and Disclaimers
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE WEBSITE, APP AND/OR SERVICES IS AT YOUR SOLE RISK. THE WEBSITE, APP AND/OR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST PERMITTED BY APPLICABLE LAW, FANS ELEVEN EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. FANS ELEVEN MAKES NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, FREE OF ANY ERRORS, HARMFUL ELEMENTS AND/OR MALWARES; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES (INCLUDING ANY DATA PRESENTED THEREIN OR IN CONNECTION WITH, OR ON ANY THIRD-PARTY WEBSITE) WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. TO THE FULLEST PERMITTED BY APPLICABLE LAW, FANS ELEVEN DISCLAIMS ALL RESPONSIBILITY FOR ANY LOSSES THAT MAY BE INCURRED BY YOU AS A RESULT OF USING THE WEBSITE, THE APP, THE SERVICES, THE BLOCKCHAIN TECHNOLOGY AND/OR DIGITAL ASSET WALLETS.
In addition, you acknowledge and agree that:
11.1. Fans Eleven relies on internet-based services, and as such, you acknowledge that interruptions, delays, or downtime in internet connectivity may occur. These disruptions may impact the accessibility and functionality of the Services:
To the fullest extent permitted by applicable law, you acknowledge that Fans Eleven is not responsible for any communication failures, disruptions, errors, distortions, or delays experienced while using internet-based services in relation with the Services, Website and/or App, regardless of the cause.
12. Account Deletion and Termination
12.1. Account Deletion.
12.1.1. You may terminate these T&Cs at any time by requesting the deletion of your User account and discontinuing your use of the Website, App, and Services.
12.1.2. The deletion of your account will result in the irreversible deletion of all User data associated with the account.
12.1.3. Fans Eleven may at any time, for any reason and in its sole and absolute discretion, terminate these Terms.
12.1.4. To the fullest extent permitted by applicable law and notwithstanding anything to the contrary, the termination and/or suspension of a User account will be without prejudice to any other legal action that Fans Eleven may take against the User.
13. Amendment
13.1. We reserve the right to modify or amend these Terms, and/or any Additional Terms at any time. If we make material changes to any of the foregoing terms, we will notify you about these amendments in advance, via a dedicated communication method (such as an email sent to the email address associated with your User account) and allow for a reasonable period for you to review the updated terms. If you do not want to agree to any updated terms, you may terminate the present Terms by requesting deletion of your Using account and automatically discontinuing your use of the Services. If you do not terminate the Terms before the expiry of the period of time specified following the update notification, your continued use of the Services shall constitute acceptance of the revised terms.
13.2. The applicable version of the Terms is the latest version published on the date of use of the Services.
14.Miscellaneous
14.1. Failure by Fans Eleven at any time to exercise its rights under these Terms shall not constitute the waiver of such right.
14.2. If any term, provision, or section of these Terms is held invalid or unenforceable, then that term, provision or section will be deemed removed from these Terms and will not affect the validity or enforceability of any remaining part of such provision, section or any other term, provision or section of these Terms, provided that the essential provisions of these Terms remain in effect.
14.3. All obligations which by their nature should or are intended to survive the termination or expiration of these Terms shall continue in full force and effect, regardless of the termination of these Terms by you or Fans Eleven.
15. Dispute Resolution by Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.
15.1. Dispute Resolution.
15.1.1. If you are having an issue or would like to raise a concern, you should contact us at linfo@fanseleven.com. Please include your contact details and provide any additional information and relevant context.
15.1.2. Users in the European Union may also contact the online dispute resolution service of the European Commission at ec.europa.eu/consumers/odr.
15.2. Applicable law.
15.2.1. These T&Cs, the Terms of Use and any applicable Additional Terms are governed by Spanish law. However, if you are a consumer and resident of any European Union country you will benefit from mandatory provisions of, and legal rights available to you under, the laws of that country. Nothing in these Terms affects your rights as a consumer to rely on these local law mandatory provisions and legal rights.
15.2.2. Confidentiality. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.
16. Violations
16.1. In case of fraud or attempted or suspected fraud or violation of the Terms and Conditions or these Affiliate Terms, Fans Eleven reserves the right to limit the relevant User from accessing the Services and/or participating in the Affiliate program, and to undertake other action in connection with the relevant User Account(s) pursuant to the Terms and Conditions, without prejudice to any legal action that may be taken by Fans Eleven against the relevant User.
Copyright © 2025 Fans Eleven - All Rights Reserved.
Powered by GoDaddy