Effective: January 15th, 2025
This privacy notice for Fans Eleven ('Company', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@fanseleven.com.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
The information we collect includes:
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
2.1. Cookies
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. The third parties we may share personal information with are as follows:
Google Cloud Platform
Facebook Login, Google Sign-In, Twitter OAuth and Apple Sign-In
Segment, Google Analytics for Firebase, Amplitude and MixPanel
Firebase Crash Reporting and Firebase Performance Monitoring
We also may need to share your personal information in the following situations:
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 16 years of age. By using the Services, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 16, please contact us at info@fanseleven.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by through info@fanseleven.com.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us through info@fanseleven.com.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at support@fanslineup.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at info@fanseleven.com or contact us by post at:
Fans Eleven S.L.
Avd Mas Mestre 20ª
08818, Olivella (Barcelona)
Spain
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: info@fanseleven.com.
FANS ELEVEN COOKIE POLICY
January 15th, 2024
Version 1.0
1. Foreword
Fans Eleven enables users (“User”) registered on the Website fanseleven.com (“Website”) to benefit from an enhanced user interface. Fans Eleven is a game where Users can collect Collectibles featuring professional sport players, access a fantasy game, play with officially licensed digital cards, and earn prizes. The Website provides a marketplace for registered users to acquire, collect, and exchange collectibles and their underlying non-fungible tokens based on blockchain technology (collectively, the “Services”).
To enable Users to benefit from the Services offered by the Website www.fanseleven.com and our App, such as its consultation, optimization of its use or personalization according to the User, the Website uses cookies.
You can deactivate cookies to which you have consented at any time, free of charge, using the deactivation options offered to you and listed below.
2. What is a cookie?
2.1 When you browse out the Website or App, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.) on the Website may be recorded in text files called "cookies", placed on your browser. Cookies will be used to recognize your browser for the duration of the cookie's validity and return certain information to the Website (such as a session identifier or language choice).
2.2 Only the sender of a cookie can read or modify the information contained in it.
2.3 There are different types of cookies:
2.4 You are informed that, during your visits to the Website, cookies may be placed on your terminal equipment.
3. Purposes of cookies placed on terminal
3.1 Some cookies are essential to the use of the Website: these are technical cookies used by the Website host for the technical management of the network.
3.2 Others are used to analyze the frequentation and the use made of the Website, in order:
3.3 Finally, certain cookies are used for advertising purposes and in particular to identify the origin of new users, enabling Fans Eleven to measure the performance of its marketing campaigns on third-party websites and social networks.
4. Personal Data processed
4.1 Cookies used on our Website are:
4.2 Within the framework of the use of cookies as described on the present page, the FANS ELEVEN Company is likely to process Personal Data concerning you, such as IP addresses, in its capacity as data controller.
4.3 Third-party cookies on the Website are set by external processors, which are likely, if you accept these cookies, to process Personal Data about you.
4.4 The issuance and use of these cookies by third parties is subject to their own privacy policies. For more information about these processes, you can refer to their privacy policies.
4.5 The data collected is essential to achieve the objectives pursued by each cookie. It is only intended for the authorized departments of Fans Eleven and/or the Company issuing the third-party cookies.
4.6 Personal Data about you may be transmitted to service providers located in third countries outside the European Union.
4.7 These data transfers are governed by a cross-border flow agreement established in accordance with the contractual clauses issued by the European Commission and currently in force.
4.8 Personal Data collected via cookies is never kept longer than necessary to achieve the purpose of the cookie and, in any case, not more than 13 months.
4.9 For more information, including how to exercise your rights, see our Privacy Policy above.
4.10 The placement and use of cookies by these companies is subject to their own terms of use, which you can view on their respective websites. Below, you will find a list of the companies that manage third-party cookies on the Site as well as their purposes and the link to the personal data management policies of each company concerned:
5. Sharing your terminal use with others
5.1 If your terminal is used by several persons, and when a single terminal has multiple browsers, we cannot be certain that the services and advertisements directed to your terminal equipment correspond to your own use of that terminal equipment and not to that of another User of that terminal equipment.
5.2 Sharing with others the use of your terminal equipment and configuring your browser settings with respect to cookies is your free choice and responsibility.
6. Consent
6.1 When you first visit our Website or App, you will be asked to accept, configure or refuse the use of some cookies.
6.2 If you do not want cookies to be placed or read on your terminal equipment, a refusal cookie will be placed on your equipment so that FANS ELEVEN can record the information according to which you have refused the use of cookies. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.
6.3 Also, when you accept the deposit of cookies, a consent cookie is placed.
6.4 Refusal or consent cookies must remain on your terminal equipment. You can change your choices at any time by clicking here.
7. Cookie management
7.1 You can manage and modify the use of cookies at any time according to the possibilities listed below:
7.1.1 Please note your refusal to place a cookie is based on the deposit of a cookie. Therefore, if you deactivate all cookies on your terminal or if you change your terminal, we will no longer know that you have chosen this option.
7.2 Cookie management module
7.2.1 A module allows you to choose which cookies you wish to accept and which you wish to reject on our Website.
7.2.2 At any time, by clicking here you can access the module and change your preferences.
7.3 Navigation software settings
7.3.1 You can configure your browser so that cookies are stored in your terminal equipment or are rejected, either systematically or according to their sender.
7.3.2 You can also regularly delete cookies from your terminal via your browser.
7.3.3 However, don't forget to configure all the browsers on your various terminals (tablets, smartphones, computers...).
7.3.4 Each browser is configured differently in order to manage cookies and your choices. It is described in the help menu of your browser, which will allow you to know how to modify your choices regarding cookies. For example:
7.3.5 Please note, however, that by setting your browser to reject cookies, certain features, pages and areas of the Website that require the use of cookies will not be accessible, for which we cannot be responsible.
7.3.6 To learn more about how to configure your browser, we invite you to consult the site of the Commission Nationale de l'Informatique et des Libertés: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
7.4 Interprofessional opposition platforms
7.4.1 Several advertising professionals' platforms also offer you the possibility to refuse or accept cookies used by the member companies. These centralized mechanisms do not block the display of advertisements but only prevent the installation of cookies that allow the adaptation of advertisements to your interests and behavior.
7.4.2 For example, you can connect to the site www.youronlinechoices.com in order to prevent these cookies from being placed on your terminal. This Website is proposed by the professionals of digital advertising gathered within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.
7.4.3 You will be able to find out which companies are registered with this platform and which offer you the possibility of refusing or accepting the cookies they use to adapt, according to the data they collect, the advertisements that may be displayed on your browser: www.youronlinechoices.com/fr/controler-ses-cookies.
7.4.4 This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies as specified above.
Copyright © 2025 Fans Eleven - All Rights Reserved.
Powered by GoDaddy